DRAVO Custom Dining Table Galvanized Pipe Legs
DRAVO Custom Dining Table Galvanized Pipe Legs
We make this beautiful table legs in our workshop.
Easy to Assemble - The entire unit goes together with a simple Allen key takes just a few minutes to assemble.
Looks Great - The Kee Klamp fittings and pipe give a clean, modern, industrial look.
The table legs made in our UK workshop
This table legs kit is available in 27mm diameter tubes
- Strong
- Stable
- Solid
Note - the wood is not included
Can be made to any custom size please get in touch with us.
Thanks for looking
Fast UK Shipping
- Dispatch Time: 1 business day (Mon–Fri)
- Order Cut-Off: 5:00 PM for same-day processing
- Delivery Time: 2–3 business days via Royal Mail / DPD / Evri
- Shipping Cost: FREE UK delivery on all orders
- Tracking: Sent by email once your order is shipped
- Warehouse: Ships from Liberty House, Edgware, London (UK)
30-Day Returns
- 30-day return window from delivery date
- Items must be unused, undamaged & in original packaging
- Not returnable: hygiene items, customized items, digital goods
- Faulty, damaged or wrong item → Free replacement or full refund
- Change of mind → return shipping may apply
Exchanges
- Available for size, color or product replacement
- Processed within 2–3 business days after inspection
How to Start a Return
Email: info@racknrail.co
Include:
- Full name
- Order number
- Reason for return
- Photos/videos (if applicable)
We’ll send:
- Return authorization (RMA)
- Correct return address
- Step-by-step instructions
Unauthorised returns may be rejected.
Lost / Missing / Damaged Parcels
- A parcel is considered lost after 15 business days
- Report delivery damage within 48 hours (with photos)
- We offer free replacement or refund for confirmed issues
Support
Registered Company Name: RACK N RAIL LTD
Company number: 16104580
Registered office address: Liberty House, 30 Whitchurch Lane, Edgware, England, HA8 6LE, United Kingdom
Phone: +447588202705
Email: info@racknrail.co
Business Hours: 10:00 AM-7:00 PM (Mon-Fri), Greenwich Mean Time (London).
We aim to respond to all queries within 24 hours during business days.
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Warranty & Product Responsibility
Rack N Rail – Quality Assurance & Customer Protection
At Rack N Rail, we take immense pride in the craftsmanship, durability, and long-term performance of every product we create. We manufacture our pipe-based racks, shelving systems, handrails, brackets, and custom-built structures using high-quality steel, premium fittings, and carefully sourced wood. We want every customer to feel confident when purchasing from us, which is why we provide a transparent, fair, and legally compliant warranty that reflects our commitment to quality and responsible manufacturing.
This page explains your warranty rights, what is covered, what is not covered, and how we handle product responsibility under UK consumer law.
Our Warranty Commitment
Rack N Rail provides a 12-month limited warranty on all standard products purchased through our official store.
This warranty applies to manufacturing defects in materials or workmanship under normal domestic or commercial use.
Our warranty aims to guarantee that the products you receive will:
- Be free from structural defects at the time of delivery.
- Functions as intended when installed correctly.
- Meet the quality standards described on our website and product pages.
- Provide long-lasting performance when used and maintained appropriately.
If a product fails due to a manufacturing defect within the warranty period, we will repair, replace, or partially refund the item depending on the nature of the issue.
What does the warranty cover?
The Rack N Rail warranty covers defects originating during production, including:
• Structural Integrity Issues
This warranty covers issues such as bending, weld problems (where applicable), and failure of metal joints during normal use.
• Faulty pipe fittings or connectors.
Any issues with clamp fittings, screws, or joints that stop the product from functioning properly.
• Manufacturing Imperfections
This warranty covers issues such as misaligned components, incorrect sizing, or machining errors that affect performance.
• Wood Components
Warping, cracking, or significant material defects present at delivery (when wood is included).
• Missing or Incorrect Parts
If any essential components are missing or incorrect, we will send replacements free of charge.
• Finish or Coating Faults
The warranty does not cover issues such as premature peeling paint or coating imperfections that do not stem from external damage.
What the Warranty Does NOT Cover
To remain fair and compliant with UK consumer law, certain circumstances fall outside the warranty:
• Damage caused by an incorrect installation
If the product fails due to improper installation or if the installation guidelines are not followed, this warranty will not apply.
• Misuse, Overloading, or Modifying Products
Including:
- Overloading clothing racks beyond reasonable weight limits
- Using the products for unintended commercial or industrial applications is not covered by the warranty.
- Drilling, welding, or altering product components
- Applying harsh chemicals or exposing the product to excessive moisture or outdoor conditions (unless stated as suitable)
• Normal wear and tear.
Minor aesthetic changes, surface scratches, or natural ageing of materials are examples of normal wear and tear.
• Wood Variations
Natural characteristics, such as grain variations, minor colour changes, or knots in wood.
• Accidental Damage After Delivery
This warranty covers dents, scratches, and damage caused during assembly that is not attributed to a product fault.
• Improper Handling by Third Parties.
If couriers, movers, shopfitters, or contractors damage a product after successful delivery, it is their responsibility.
Product Responsibility & Safe Use
Rack N Rail products are crafted to be safe, sturdy, and reliable. However, safe and responsible use ensures long-lasting performance.
Your Responsibilities as a Customer:
To maintain product safety and structural integrity:
- Ensure the product is assembled exactly according to provided instructions.
- Use proper wall fixings suitable for your wall type (plasterboard, brick, concrete, etc.).
- Avoid exceeding recommended load capacities.
- Inspect screws and fittings periodically to ensure they remain tightened.
- Do not use the product outdoors unless explicitly stated as suitable.
- Ensure children do not climb or pull on wall-mounted structures.
Our Responsibilities as a Manufacturer:
We are responsible for:
- Designing products that meet reasonable safety standards.
- We use durable materials that are appropriate for their intended purpose.
- We make sure to provide clear installation and usage guidelines for our products.
- We ensure that the products we deliver align with their descriptions and photos.
- This warranty complies with UK consumer rights regulations, including the Consumer Rights Act 2015.
Claiming a warranty— How It Works
To claim a warranty for a defect in your product, simply contact us using the following information:
- Your order number
- Photos or videos showing the issue
- A short explanation of what happened
- Confirmation of how the product was used or installed
We will assess your claim within 2–4 business days and offer one of the following solutions:
• Replacement of defective components
If a specific part is faulty, we will replace that part free of charge.
• Full product replacement
If the defect affects the entire item.
• Partial refund
Offered in cases where the product is still usable but has a minor manufacturing defect.
• Full refund (rare cases)
Issued only if the product is fundamentally defective and cannot be repaired or replaced.
Exclusions for Commercial Environments
Some Rack N Rail products are suitable for light commercial use, but because commercial settings often experience heavier and more frequent handling:
- Warranty periods may vary depending on the product.
- Damage caused by heavy commercial wear and tear may not be covered.
Please contact us for specific guidance if using our products in retail, hospitality, or other high-traffic environments.
Limitation of Liability
To comply with UK law and maintain transparency:
- Rack N Rail is not responsible for indirect losses, including business interruption, loss of earnings, or damage resulting from misuse or improper installation.
- Our liability is limited to the cost of the product purchased.
- We do not accept responsibility for injuries caused by incorrect installation or misuse.
This limitation does not exclude liability for:
- Fraud
- Negligence causing injury
- Any rights you are entitled to under the Consumer Rights Act 2015
Your statutory rights always remain protected.
Your UK Consumer Rights
This warranty works alongside your statutory consumer rights, which include:
- The right to receive goods that are as described
- The right for products to be fit for purpose
- The right to receive goods of satisfactory quality
If your product does not meet these standards, you may be entitled to a repair, replacement, or refund under UK law—regardless of our internal warranty terms.
Contacting Us for Warranty Support
To submit a warranty claim or request help with product issues, please contact:
Phone: +447588202705
Email: info@racknrail.co
Business Hours: 10:00 AM-7:00 PM (Mon-Fri), Greenwich Mean Time (London).
We aim to respond to all enquiries within 24 hours during business days.
Please include your order number and detailed photos so we can assist you quickly.
Final Notes
Our goal at Rack N Rail is simple:
To create durable, stylish, and functional industrial-style systems that last for years and remain safe in your space.
Custom Orders and Special Requests
Bespoke Industrial Pipe Furniture, Rails, Racking & Storage Solutions Made to Your Exact Requirements.
At Rack N Rail, we understand that not every space, project, or interior concept fits into a standard size or off-the-shelf design. Whether you're redesigning your home, upgrading a retail shop, fitting out a commercial workspace, or building a unique installation, our team specialises in providing custom-built, made-to-measure, and personalised pipe-based solutions that bring your ideas to life.
Our custom service combines industrial craftsmanship, precision engineering, and flexible configuration options, allowing you to create a solution that perfectly suits your style, measurements, load requirements, and practical needs.
What can be customised?
We offer one of the most extensive customisation programmes in the UK for pipe furniture and industrial-style storage products. Nearly every element of our products can be tailored, including:
1.1 Product Types
We can customise.
- Clothing racks (single, double, freestanding, wall-mounted)
- Ceiling-mounted rails
- Wall-mounted display rails
- Heavy-duty shelving brackets
- Pipe handrails, bannisters, and stair rails
- Industrial shelving units
- Custom pipe frames & support structures
- Slip-on fitting (Kee Klamp style) frameworks
- Tables, console frames & custom structures.
1.2 Dimensions & Measurements
Adjustable options include:
- Height
- Width
- Depth
- Pipe diameter
- Length of wall or ceiling rails
- Distance between support points
- Shelf spacing & height clearance.
You can send us exact dimensions, sketches, or photographs for replication.
1.3 Materials & Finishes
We offer customisation of:
- Pipe thickness & grade
- Surface finish: black, steel, galvanised, matte, rustic.
- Timber shelf finish (light oak, dark oak, walnut, natural, raw)
- Bracket styles
- Heavy-duty or standard weight capacity
1.4 Mounting Options
Select from:
- Wall-mounted
- Ceiling-mounted
- Floor-mounted
- Corner-mounted
- Hidden brackets
- Multi-bay configurations
1.5 Functional Add-Ons
We can incorporate:
- Additional rails
- Hooks and hanging components
- Castor wheels for mobility
- Crossbars and stabilisers
- Extra support braces
- Spacing changes for retail displays
If you can visualise it, there's a high chance we can build it.
How to Request a Custom Order
We make the custom-order process easy, structured, and transparent. You can submit your request through:
Phone: +447588202705
Email: info@racknrail.co
Business Hours: 10:00 AM-7:00 PM (Mon-Fri), Greenwich Mean Time (London).
Please include:
- Product type
- Exact measurements
- Intended use
- Preferred finish (pipe + wood)
- Any sketches, diagrams, or inspiration photos
- Quantity required
- Delivery postcode
- Deadline (if any)
Our team will review your request and reply with a draft design or clarifications if needed.
Custom Order Quotation Process
Once we receive your details, we will:
Step 1 – Review Your Requirements
We assess measurements, function, structural load, and feasibility.
Step 2 – Provide a Tailored Price Quote
Your quote includes:
- Final product details
- Measurements
- Estimated production time
- Delivery timeframe
- Total VAT-inclusive price
- Shipping cost (if applicable)
We ensure full transparency—no hidden fees.
Step 3 – Approve & Secure Your Order
Once approved, we issue a secure invoice.
Custom orders may require a 50% deposit to begin production.
Step 4 – Production Begins
Our workshop fabricates your item with precision.
Step 5 – Dispatch & Delivery
Once completed, your order is quality-checked and dispatched with tracking.
Production Time for Custom Orders
Production timelines vary depending on complexity:
- Standard custom orders: 3–7 business days
- Large installations: 7–14 business days
- Highly bespoke builds: Up to 21 business days
- Commercial bulk customs: 2–6 weeks (depending on scale)
If you have a project deadline, let us know—we will do our best to accommodate it.
Custom Design Support
For complex or professional projects, we offer additional support:
- Design consultation
- Measurement guidance
- Visual mockups (for large commercial orders)
- Material recommendations
- Structural and load guidance
- Multi-unit planning
This service is ideal for:
- Retail store designs
- Exhibition stands
- Commercial interior concepts
- Office renovations
- Residential carpentry projects
- Architectural builds
Custom Orders for Businesses & Fit-Out Projects
We frequently work with:
- Retail stores
- Interior designers
- Joinery teams
- Contractors
- Hospitality venues
- Offices & corporate spaces
- Gyms & studios
- Hotels and boutiques
We can produce:
- Full shop-floor clothing rail systems
- Multi-wall installations
- Handrail systems
- Bracket packages
- Ceiling-mounted display lines
- Bespoke shelving systems
Trade accounts and quantity discounts are available—just ask.
Pricing for Custom Orders
Pricing depends on:
- Product type
- Material requirements
- Number of custom cuts
- Additional fittings
- Weight capacity upgrades
- Surface treatment or finishing
- Assembly complexity
- Quantity ordered
- Delivery location
All custom quotes are VAT-inclusive with full transparency.
Payment Policy for Custom Orders
We accept:
- Visa, Mastercard, American Express
- Apple Pay & Google Pay
- PayPal
- Bank transfer
- Invoice payments for companies (upon approval)
Deposits
- Orders exceeding £150 or requiring fabrication usually require a 50% deposit.
- The remaining balance must be paid before dispatch.
Returns & Refunds for Custom Orders
Because custom products are made specifically for your measurements, they cannot be returned or refunded, unless:
- The item arrives damaged
- A manufacturing fault is present
- The product differs from the agreed design
In such cases, we will repair, replace, or remake the item at no additional cost.
Please report issues within 48 hours of delivery with photos.
Cancellations for Custom Orders
- Custom orders cannot be cancelled once production has started.
- If cancellation is requested before fabrication begins, we may process a refund minus any preparation fees or materials already cut.
Installation Support for Custom Builds
If your custom order requires additional installation help, we provide:
- Step-by-step installation instructions
- Measurement diagrams
- Mounting hardware guidance
- Safety and load-capacity advice
For large commercial installations, we offer optional on-site guidance (project-based availability).
Quality Assurance & Safety
Every custom product undergoes:
- Dimensional testing
- Stability checks
- Finish inspection
- Component integrity review
- Packaging quality control
We ensure your product is strong, safe, and ready for long-term use.
Confidentiality & Non-Disclosure for Custom Projects
For designers, brands, or commercial clients developing unique concepts, we respect full confidentiality.
We never share:
- CAD drawings
- Measurements
- Custom design files
- Private project images
- Any trade-sensitive information
without explicit written consent.
Sustainability in Custom Manufacturing
Rack N Rail is committed to responsible craftsmanship:
- Recycled and recyclable steel
- Responsibly sourced wood
- Reduced material wastage
- Eco-friendly packaging
- Efficient cut-planning to minimise offcuts
Custom orders help avoid unnecessary production and reduce environmental waste.
Contact Us for Custom Requests
We love bringing unique ideas to life.
Phone: +447588202705
Email: info@racknrail.co
Business Hours: 10:00 AM-7:00 PM (Mon-Fri), Greenwich Mean Time (London).
We aim to respond to all enquiries within 24 hours during business days.
Our team will gladly assist with measuring, planning, and building your perfect custom solution.
Size & Measurement Help
Accurate Guidance to Choose the Perfect Size for Your Racks, Shelving & Storage Systems
At Rack N Rail, we want every customer to feel confident when choosing the correct size of racking, shelving, or storage equipment. Selecting the right dimensions ensures your unit fits your space, holds your items safely, and provides long-term reliability.
This Size & Measurement Help page explains how to measure your area correctly, how to choose shelf depth, height, and width, and how to avoid common measurement mistakes. It also includes visual tips, compatibility notes, and load-related guidance so you can purchase confidently.
1. Why Accurate Measurements Matter
Choosing the right size is essential for:
- Proper fit in your intended space (home, garage, warehouse, office, shop, etc.)
- Safe installation without obstruction or risk
- Correct load distribution and maximum stability
- Efficient organisation of your items
- Preventing unexpected returns or modifications
Incorrect measurements may cause fitting issues, wall obstruction, door interference, or reduced load capacity. For safety reasons, always measure carefully before ordering.
2. What You Need to Measure
Before choosing a Rack N Rail product, measure the following:
2.1 Measure the width of the installation area from left to right.
Measure the full width of the installation area and leave space on both sides:
Recommended clearance: 2–5 cm each side
This ensures easy installation and prevents tight, unsafe fitting.
2.2 Height (Floor to Ceiling)
Measure the vertical height from the floor to the ceiling or to the lowest obstacle (e.g., pipes, fittings).
For tall racks, allow 10–20 cm additional height** for lifting and positioning upright frames during assembly.
2.3 Depth (Front to Back)
Measure from the wall outward into the usable space.
Consider walking room, door swing, vehicle clearance (garage), or aisle width if in a warehouse.
2.4. Wall-and-floor conditions
Check:
- Wall type (brick, concrete, plasterboard)
- Floor type (concrete, tile, wood, uneven surfaces)
This affects stability and may influence the size you choose.
3. Measuring Tips for Different Installations
3.1. For Home or Garage Storage
- Leave enough space around the rack for movement.
- Ensure doors, freezers, or cabinets nearby can still open fully.
- Avoid placing deep shelves where they may obstruct a walkway.
3.2. For businesses, retailers, or warehouses
- Maintain safe aisle widths (typically 80–100 cm minimum).
- Allow space for trolleys, pallet trucks, or equipment movement.
- Consider future expansion (e.g., the ability to add more bays).
3.3. For Corner Spaces
- Measure both wall lengths.
- Ensure you have clearance for crossbeams that may extend slightly.
3.4. For Tall Systems
Confirm that:
- Your ceiling's height accommodates the unit.
- lighting fixtures or pipes won’t interfere
- The unit can be lifted upright without hitting the ceiling.
4. Understanding Rack N Rail Product Dimensions
All product dimensions are listed in the format:
Height × Width × Depth
For example:
180 cm (H) × 90 cm (W) × 45 cm (D)
4.1 Height
- Taller units provide greater storage capacity.
- These units may need to be fixed to the wall for safety reasons.
- Must fit comfortably beneath your ceiling.
4.2 Width
- Wider units hold more items but require more wall space.
- Examine for nearby door frames, switches, or pipes.
4.3 Depth
- Deeper shelves support bulkier items.
- Shallower shelves work well for tight spaces or narrow walkways.
5. Load Capacity & Size Choice
When choosing size, always consider weight distribution:
5.1 Shelf Load Capacity
Each shelf has a maximum load limit.
Choose a size based on the heaviest items you intend to store.
5.2 Total Unit Load
Exceeding the full capacity can cause:
- Bending
- Instability
- Safety hazards
5.3 Heavy Items Rule
Always place the heaviest items on the lowest shelves.
This lowers the centre of gravity and prevents tipping.
6. Measuring Your Items Before Choosing Shelf Size
To ensure you choose the right depth and width, measure your items:
- Storage boxes
- Tools or toolkits
- Large household items
- Business equipment
- Stock or inventory
- Bags, cartons, and shipping containers
Item Measurement Checklist
For each item, measure:
- Width
- Depth
- Height (if stacking)
- Weight
This will help you determine whether you need:
- Standard-depth shelves
- Extra-deep shelves
- Heavy-duty racking
- Multi-tier shelving
7. Common Measurement Mistakes to Avoid
Many customers mismeasure due to small oversights. Avoid these common mistakes:
Measuring only floor space, not wall obstacles
Forgetting skirting boards that reduce available width
Not accounting for plug sockets or switches
Ignoring ceiling fixtures (lights, pipes, beams)
Assuming walls are perfectly straight in older buildings
Not leaving clearance space for assembly
Measuring with a flexible or inaccurate tape measure
Always measure twice to ensure accuracy.
8. Measurement for Wall Fixing or Anchoring
Some racking units may require or benefit from wall anchoring.
Before ordering, check:
- Wall height
- Wall type
- Whether the wall can safely support anchoring
- Space behind the rack for brackets
Anchoring improves stability, especially for tall racks or uneven floors.
9. When to Choose Custom or Adjustable Shelving
If your space is tight or irregular, consider:
- Adjustable-height shelves
- Adjustable feet
- Modular racks that can extend
- Racks with optional add-on bays
Rack N Rail products are designed to be flexible and fit a wide range of spaces.
10. Still Unsure? We’re Happy to Help
If you are unsure about the correct size or need personalised recommendations, please contact our team with your measurements and storage needs.
Registered Company Name: RACK N RAIL LTD
Company number: 16104580
Registered office address: Liberty House, 30 Whitchurch Lane, Edgware, England, HA8 6LE, United Kingdom
Phone: +447588202705
Email: info@racknrail.co
Business Hours: 10:00 AM - 7:00 PM (Mon-Fri), Greenwich Mean Time (London)
We aim to respond to all enquiries within 24 hours during business days.
We can help you:
- Confirm the correct size for your space
- Recommend the right product based on your items
- Advise on depth, height, and weight capacity
- Suggest the best configuration for home or business use
Installation Guidance
Safe, Step-by-Step Instructions for Assembling Your Storage & rack Systems
At Rack N Rail, we want every customer to enjoy a safe, smooth, and successful installation experience. Whether you are assembling a small shelving unit for your home or a larger racking system for your business, the following guidance will help ensure proper fitting, long-term stability, and safe use of the product. DIY users and professionals can find our instructions accommodating, as they provide clear safety information, preparation steps, assembly procedures, maintenance recommendations, and troubleshooting tips.
1. Before You Begin: Important Safety Information
Before installing any Rack N Rail product, please read the following safety points carefully:
1.1 Personal Safety
- Always wear protective gloves to avoid cuts or scrapes.
- Wear closed-toe shoes and avoid loose clothing.
- Use protective eyewear if drilling or securing units to walls.
1.2 Workspace Safety
- Ensure the installation area is clean, dry, and free from obstacles.
- Make sure there is adequate lighting to clearly see connection points and fasteners.
- Keep children and pets away from the installation area.
1.3 Tools You May Need
Depending on the product, you may require:
- Rubber mallet
- Screwdriver (Phillips/Flat)
- Adjustable spanner
- Spirit level
- Drill and wall plugs (if wall mounting is required)
- Measuring tape
Some smaller items may not require any additional tools.
1.4: Do not attempt unsafe assembly.
If your product arrives damaged or with missing parts, do not attempt to assemble it. Please reach out to us promptly for assistance.
2. Unboxing & Component Checks.
Before assembling, ensure all parts and accessories are present.
2.1 Inventory checks
Inside your package, you will typically find:
- Upright posts or frames
- Shelves or rails
- Fasteners: (bolts, nuts, clips, pins, connectors)
- Optional brackets or crossbeams
- Product-specific components
- Installation quick guide
Please verify each item against the included parts list. If you observe any items missing, please contact our support team before proceeding.
2.2 Inspect for Damage
Verify each component for:
- Bent metal
- Cracks or dents
- Paint damage or rust
- Misaligned holes
- Any defects that affect stability
Should you encounter any issues, please pause the installation and reach out to customer support.
3. Preparation for Installation
3.1. Measure your space.
- Measure the height, width, and depth of the intended installation area.
- Ensure the space allows for vertical clearance during assembly.
- Keep at least 10–20 cm clearance around the structure for safe installation.
3.2 Floor Requirements
For best results:
- Install on a level, even floor.
- For heavy-duty units, avoid carpets or uneven surfaces unless properly reinforced.
- If the floor is uneven, use adjustable feet (if included) or levelling shims.
3.3 Wall Mounting Considerations
For taller units or in high-traffic environments:
- Wall mounting may be required to prevent tipping.
- Use appropriate fixing hardware suitable for your wall type:
Masonry wall → wall plugs + screws
Drywall → anchors
Wooden wall → wood screws
4. Step-by-Step Installation Process
Although each Rack N Rail product may vary slightly, the following general process applies to most shelving and racking systems.
4.1 Assembling the Uprights / Side Frames
- Place all side frames on the floor.
- Please identify the top and bottom sections, if applicable.
- Attach any feet, base plates, or stabilisers.
- Ensure all uprights are straight and secure before moving to the next step.
4.2 Attaching the Beams or Connectors
- Connect horizontal beams or rails to the upright frames.
- Insert locking pins or clips where required.
- Use a rubber mallet for a firm, secure fit.
- Confirm beams are level—misalignment will affect shelf stability.
4.3 Installing the Shelves
Depending on the product type:
Wire or Metal Shelves
- Place each shelf onto the connected beams.
- Ensure all edges sit fully inside the supporting brackets.
MDF or Wooden Shelves
- Place the board on top of the beams.
- Please ensure the board is positioned evenly across all sides.
Heavy-Duty Shelves
- Secure with bolts or locking clips if included.
- Double-check weight limits before use.
4.4 Tightening and Securing the Structure
- Double-check that all connections are aligned.
- Tighten bolts gradually to avoid distortion.
- Re-check vertical alignment using a spirit level.
- Add cross-bracing (if included) for additional stability.
- If wall mounting is required, drill the appropriate holes and secure using recommended fixings.
5. Load Distribution & Safe Usage
Proper load distribution is essential for safety and shelf longevity.
5.1 Weight Guidelines
- Never exceed the maximum load capacity stated for your product.
- Distribute weight evenly across each shelf.
- The heaviest items should always be stored on the lowest shelves.
5.2 Stability Tips
- Avoid climbing, stepping, or leaning on shelving.
- Keep tall units secured to walls to prevent tipping.
- Do not overload one side of the unit.
6. Maintenance & Long-Term Care
6.1 Regular Inspections
Inspect your rack every 3–6 months for:
- Loose screws or bolts
- Warped shelves
- Rust or corrosion
- Wobbling or uneven legs
- Damage from heavy objects
6.2 Cleaning
- Use a dry or slightly damp cloth.
- Avoid harsh chemicals that may damage coatings.
- Ensure shelves dry fully before storing items again.
6.3 Replacement Parts
If any component becomes worn or damaged, contact Rack N Rail for replacement parts to ensure continued safe use.
7. Troubleshooting Guide
Problem: Unit Feels Wobbly
- Check floor level.
- Tighten all bolts.
- Add wall mounting brackets if needed.
- Ensure connectors are fully locked in.
Problem: Shelf Doesn’t Fit Properly
- Verify correct shelf orientation.
- Check beam alignment.
- Ensure connectors are fully inserted.
Problem: Missing or Damaged Parts
- Stop assembly immediately.
- Contact customer support with your order number and photos.
8. When to Seek Professional Help
You may need professional installation if:
- You are installing large or heavy-duty industrial shelving.
- You are unsure about wall mounting.
- The installation environment has complex walls, such as plasterboard with hidden pipes/wires.
- The shelving will be used in a commercial or safety-critical setting.
We are happy to provide recommendations or guidance.
9. Need Assistance? We’re Here to Help
If you need help with installation, troubleshooting, or replacement parts, please contact us:
Registered Company Name: RACK N RAIL LTD
Company number: 16104580
Registered office address: Liberty House, 30 Whitchurch Lane, Edgware, England, HA8 6LE, United Kingdom
Phone: +447588202705
Email: info@racknrail.co
Business Hours: 10:00 AM - 7:00 PM (Mon-Fri), Greenwich Mean Time (London)
We aim to respond to all enquiries within 24 hours during business days.