Disclaimer

Introduction

This disclaimer explains the limitations, responsibilities, and obligations related to your use of the Rack N Rail website and any products, materials, or content made available by us.

By accessing or purchasing from Rack N Rail, you acknowledge that you understand and agree to all terms contained within this disclaimer.

This document is drafted to comply with:

UK Consumer Rights Act 2015
UK eCommerce Regulations 2002
UK GDPR & Data Protection Act 2018
Advertising Standards Authority (ASA) Guidelines
Google Merchant Center Policies
UK Distance Selling & Trading Standards Guidance

The website's content is for general information only.

All information on our website—including product descriptions, installation notes, images, lifestyle photos, material specifications, blog posts, FAQs, and guides—is provided for general informational purposes only.

Although we strive for accuracy:

We do not guarantee the completeness of content
We do not guarantee that information is error-free
We do not guarantee that product information will always reflect the latest specifications
We reserve the right to update, correct, or modify content at any time

You should not rely solely on our website content when making installation, structural, or operational decisions.

If in doubt, you should seek professional advice.

No Structural, Engineering, or Professional Advice

Rack N Rail LTD does not provide the following services:

Structural engineering advice
Professional installation assessments
Weight-bearing guarantees beyond general product information
Safety certification
Architectural consultations
Construction or renovation guidance

Our products include elements such as

Wall-mounted rails
Ceiling-mounted rails
Industrial pipe systems
Shelving brackets
Clothing racks
Handrails
Custom pipe frame structures

These may require professional installation depending on your property type, wall material, ceiling structure, or load requirement.

We are not liable for incorrect installation, structural failures caused by unsuitable surfaces, or the use of inappropriate fixings.

Product Images, Materials & Variations Disclaimer

Due to the nature of our products, please note:

4.1 Product Images

Images shown on our website may differ slightly from delivered products because of:

Lighting conditions
Screen display settings
Natural differences in wood grain
Steel pipe manufacturing variations
Minor improvements to fittings

Some images are provided for illustration or styling purposes only.

4.2 Natural Materials

Wood is a natural product, so each piece may vary in terms of:

Grain pattern
Shade
Texture
Knots
Colour tone

Such variations are normal and not considered defects.

4.3 Industrial Steel Pipes

Industrial pipes may naturally show:

Minor marks
Weld seams
Texture variations

This is part of the industrial aesthetic and not a manufacturing fault.

DIY Installation & Safety Responsibility

Many Rack N Rail products are supplied as flat-packed, easy-to-assemble components. However:

It is your responsibility to ensure the installation location is suitable
The correct fixings must be used for your specific wall/ceiling type
Load limits depend entirely on correct installation
We strongly recommend consulting a professional if uncertain

Rack N Rail is not responsible for:

Damage to walls, ceilings, or surfaces
Injuries caused by incorrect installation
Damage caused by inappropriate fixings
Accidents resulting from exceeding load recommendations
Misuse, neglect, or modification of products

Unsafe installation is outside our control and responsibility.

Product Use & Load Disclaimer

Different users, wall types, and installation environments mean that load capacity can vary significantly.

Factors that affect load capacity include:

Plasterboard vs masonry vs timber walls
The quality of fixings used
Depth, angle, and placement of screws
Installation performed by qualified vs unqualified individuals
Intended use (commercial, residential, heavy garment use, etc.)

Rack N Rail LTD provides general guidance only and does not guarantee:

That your wall can hold specific loads
That your installation will match tested conditions
That customers will follow instructions correctly

Customers must evaluate their own installation context.

External Links Disclaimer

Our website may contain links to third-party websites or services.

Rack N Rail LTD:

Does not control third-party websites
Does not endorse external content
Is not responsible for errors or misinformation on third-party websites
Is not liable for any damages caused by visiting external links

Your use of third-party websites is at your own risk.

Website Availability & Technical Issues

We aim to keep our website available 24/7 but cannot guarantee:

Continuous uptime
Error-free performance
Security against all forms of cyber-attacks
That the website will be free from malware or viruses
Recovery of lost data

Rack N Rail is not liable for:

Website outages
Loss of data
Disruption caused by maintenance
Compatibility issues with your device, browser, or network

Limitation of Liability

To the fullest extent permitted by UK law, Rack N Rail LTD is not liable for:

Property damage caused by incorrect installation
Business interruption or financial losses
Loss of data or digital content
Misinterpretation of website information
Misuse of products
Damage caused by using the wrong fixings or tools
Any indirect, incidental, or consequential damages

Your statutory rights as a consumer remain fully protected.

Customer Responsibilities

Customers are responsible for:

Assessing suitability of products
Reading product descriptions thoroughly
Installing products safely
Following assembly guides
Using appropriate fixings
Not exceeding weight limits
Using professional installers when needed
Ensuring legal compliance in commercial environments

Improper use voids any implied warranty or guarantee.

User-Generated Content Disclaimer

If the website allows customer reviews, uploaded photos, or comments:

We do not verify authenticity of customer photos
Reviews express personal opinions, not factual claims
User-generated content does not represent Rack N Rail LTD

We reserve the right to remove inappropriate content.

Intellectual Property Disclaimer

All content on the Rack N Rail website—including product designs, text, layout, images, and branding—is the intellectual property of Rack N Rail LTD.

You may not:

Copy
Reproduce
Distribute
Modify
Commercially exploit
Upload extracts elsewhere

without written permission.

Commercial Use Disclaimer

Our products may be used in commercial locations such as:

Retail stores
Pop-up shops
Bars & cafés
Offices

However:

We do not guarantee suitability for your specific commercial load requirements
You must ensure compliance with commercial safety regulations
Commercial use may require professional installation

We accept no responsibility for commercial failures caused by improper usage.

Affiliation & Endorsement Disclaimer

Rack N Rail LTD does not claim:

Endorsement by any brand, manufacturer, or external organisation
Partnership with any installer unless explicitly stated
Certification or compliance unless expressly documented

Any third-party brand references are for description only.

Legal Compliance Disclaimer

Nothing on this website guarantees that:

A product is suitable for every installation environment
A product will comply with your local building regulations
A product meets special commercial or industrial safety standards

Customers must verify legal compliance for their own project.

Updates & Modifications

Rack N Rail LTD reserves full rights to:

Change materials
Update products
Modify prices
Adjust specifications
Revise website content
Update this Disclaimer

Changes may occur without prior notice.

Governing Law

This disclaimer is governed by the laws of:

England
Wales

Any disputes must be handled in UK courts.

Contact Us

If you need clarification regarding this disclaimer, please contact:

Phone: +447588202705

Email: info@racknrail.co

Business Hours: 10:00 AM - 7:00 PM (Mon-Fri), Greenwich Mean Time (London) (GMT)

We aim to respond to all queries within 24 hours during business days.

Disclaimer

Company Information

Introduction

The website's content is for general information only.

No Structural, Engineering, or Professional Advice