About us

Our Story

We founded Rack N Rail in the UK to address a market gap for high-quality, industrial-style storage and display solutions. We saw the need for versatile, customisable systems that were durable, stylish, and easy to assemble.

From our workshop in Edgware, every product is designed, crafted, and inspected with precision, ensuring that our customers receive items that meet the highest standards of quality and safety. Beyond just products, we strive to deliver a seamless, transparent, and reliable shopping experience.

Our Vision: To be the leading provider of industrial-style storage and display solutions in the UK, combining innovation, quality, and sustainability.

Our Mission: To create functional, aesthetically pleasing, and durable products that solve everyday storage and display challenges, tailored to our customers’ needs.

Our Core Values

Quality & Craftsmanship: Every product is manufactured using premium steel pipes, durable fittings, and sustainably sourced wood, ensuring longevity and reliability.
Customer-Centric Approach: We prioritise customer satisfaction, providing guidance, support, and bespoke solutions.
Sustainability: Materials are responsibly sourced, and we follow eco-conscious manufacturing practices.
Innovation & Design: We continuously innovate to enhance product functionality and aesthetics.
Accessibility: We design our services, products, and website to ensure inclusivity and accessibility for all users.

What We Offer

Rack N Rail LTD specialises in customisable pipe-based systems designed for both practical use and visual appeal.

1. Customisable Clothing & Display Racks

Ideal for home wardrobes, boutique stores, and retail displays
Made from industrial-grade steel pipes and sustainably sourced wood
Fully bespoke sizing and configuration options
Flat-packed for easy, tool-light assembly
It combines durability with a modern, minimalist design.

2. Ceiling- & Wall-Mounted Rails & Shelving

Space-saving solutions for compact or large areas
Ceiling-mounted rails, wall brackets, and stair handrails
It blends industrial aesthetics with practical design.
Suitable for residential, commercial, and office spaces

3. Pipe Fittings & Frame Structures

Slip-on fittings (like Kee Klamp) enable secure assembly without welding or drilling
Create frames, console tables, shelving units, dog gates, and bespoke furniture
Designed for robustness, stability, and long-term durability

4. Bespoke Solutions & Custom Orders

We work with clients to design and manufacture custom solutions
Consultation includes size, finish, material, and design recommendations
Ideal for retail, interior design, or home renovation projects

Our Process

Consultation & Design

- Understand your requirements, space, and preferred style
- Provide professional guidance on dimensions, materials, and finishes

Production & Quality Control

- All products manufactured with high-quality steel, fittings, and wood
- Each item undergoes inspection for durability, safety, and aesthetics

Assembly & Delivery

- Products are flat-packed for easy assembly using only a hex key
- Delivered across the UK via trusted couriers with tracking information

Customer Support & Follow-Up

- Support available for assembly guidance, replacements, and returns
- Customer queries are handled promptly and professionally

Why Choose Rack N Rail

Durability: Built from premium materials to last for years
Customisation: Products designed to fit your space and style
Industrial Style & Modern Design: Sleek, functional aesthetics
Easy Assembly: Minimal tools required, with clear instructions
UK-Made & Fast Delivery: Reliable shipping with free delivery options
Compliance & Safety: Fully UK-law compliant, meeting consumer rights, safety standards, and eCommerce regulations

Our Commitment to Customers

Transparency: Clear communication about products, pricing, delivery, and returns
Trust: Fully UK-registered business with legal compliance
Satisfaction: Flexible return, exchange, and refund policies aligned with UK consumer law
Accessibility: We design our website, products, and services to ensure accessibility for all users, including those with disabilities.