Legal Notice

Last Updated: November 16, 2025

This Legal Notice provides the mandatory corporate and legal information for users of the website https://racknrail.co in accordance with UK law and European e-commerce regulations. It is designed to ensure transparency and consumer protection.

By accessing or using this website, you acknowledge that you have read and understood this legal notice.

Website Operator

RACK N RAIL LTD operates and maintains the website https://racknrail.co, taking responsibility for content, management, security, and customer support. Please direct all communications about products, services, orders, or legal matters to the contact details provided above.

VAT & Tax Information

Our website displays all prices in GBP (£).
Prices include VAT, so you won’t face unexpected taxes at checkout.
Any discounts or promotional offers will be clearly displayed on the product page and automatically applied at checkout.
Discounted prices are final and reflected in your order summary.
We never charge hidden fees—the price you see is the price you pay.
There are no extra handling, packaging, or service fees beyond the listed product price and calculated shipping cost.
Customs or import duties are not applicable for UK domestic orders.

Regulatory Compliance

We operate in compliance with UK and EU consumer protection laws, which include:

Companies Act 2006: Mandatory disclosure of company information
Consumer Contracts Regulations 2013: Clear information on product descriptions, delivery, cancellation rights, and returns
Consumer Rights Act 2015: Guarantees on quality, fitness for purpose, and description of goods
Electronic Commerce (EC Directive) Regulations 2002: Full transparency of trading conditions and contact details
UK GDPR & Data Protection Act 2018: Protection of personal data and secure processing

We comply with all applicable e-commerce, consumer protection, and privacy laws in the UK.

Terms of Website Use

By using this website, you agree to:

Access and use the website lawfully
Not misuse or disrupt website functionality
Provide accurate personal information when placing orders
Refrain from copying, distributing, or using content without explicit permission

For a full understanding of your rights and obligations, see our Terms & Conditions page.

Intellectual Property Rights

All content on this website, including:

Text, product descriptions, and articles
Logos, branding, and graphics
Product images, videos, and icons
Software code and website design

is protected under UK and international intellectual property laws.

You may not:

Copy or reproduce content for commercial purposes
Modify, distribute, or create derivative works
Use any branding or logos without prior written consent

Violations may result in legal action.

Liability & Disclaimer

While we strive for accuracy, we cannot guarantee:

Continuous availability of the website
Error-free product descriptions or content
Uninterrupted service or access

We are not liable for:

Indirect or consequential damages
Loss of profit or business interruption
Delivery delays caused by third-party couriers
Misuse or improper handling of products

Exceptions: This does not limit liability for:

Fraud or fraudulent misrepresentation
Negligence causing death or personal injury
Breach of statutory rights

Product Pricing & Information

All prices include UK VAT where applicable
Prices are subject to change without notice
We make every effort to provide accurate product descriptions, specifications, and images
Errors or inaccuracies will be corrected, and you will be notified promptly if an order is affected

Ordering & Contract Formation

Placing an order on this website constitutes an offer to purchase
Orders are confirmed via email after successful payment
A binding sales contract is formed only upon confirmation of order acceptance
We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or stock issues

Shipping & Delivery Information

Estimated delivery times and shipping costs are displayed during checkout
Standard UK delivery times: 2–3 business days
Tracking information is provided via email once an order is dispatched
We are not responsible for delays caused by external courier services, customs, or weather conditions
Detailed shipping information is described in our Shipping policy page

Cancellation & Returns

Customers have the right to cancel orders within 14 days of delivery under UK consumer law (Cooling-Off Period)
Returns are accepted within 30 days if the product is in original, unused condition
Faulty, damaged, or incorrectly delivered items are eligible for replacement or refund
Detailed return procedures are described in our Return & Refund Policy page

Privacy & Data Protection

We collect, store, and process personal data in accordance with:

UK GDPR
Data Protection Act 2018

Our Privacy Policy explains:

What data we collect and why
How we process and store your information
Your rights regarding your personal data
Security measures we implement to protect your data

Cookies & Tracking

This website uses cookies and tracking technologies to enhance user experience
Details of all cookies, their purposes, and management options are described in our Cookie Policy
Users can manage cookie preferences via their browser settings

External Links & Third-Party Content

Our website may contain links to third-party websites
We are not responsible for the accuracy, legality, or content of external sites
Access to third-party websites is at your own risk

Governing Law & Jurisdiction

This Legal Notice and any disputes arising from the use of this website are governed by the laws of England & Wales
Courts in England & Wales have exclusive jurisdiction unless overridden by statutory consumer rights

Accessibility & Contact for Legal Issues

We are committed to website accessibility and providing information clearly and transparently.

For legal inquiries or official notices, contact

Phone: +447588202705

Email: info@racknrail.co

Business Hours: 10:00 AM - 7:00 PM (Mon-Fri), Greenwich Mean Time (London)

We aim to respond to all queries within 24 hours during business days.

Changes to Legal Notice

This Legal Notice may be updated to reflect changes in legislation, company information, or business practices
The “Last Updated” date will indicate the latest revision
Users are encouraged to review this page periodically